Privacy policy

At Senda Foods, we are committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website, services, and products.

1. Information We Collect

a. Personal Information
 When you make a purchase or register on our website, we collect personal details such as:

  • Full Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Payment Information (via third-party processors)

b. Automatically Collected Information
 We collect data through cookies, log files, and analytics tools:

  • IP Address
  • Browser Type & Device Information
  • Pages Visited
  • Time Spent on Site
  • Referring URL

c. Cookies and Tracking Technologies
 We use cookies to enhance your experience, remember your preferences, and improve website functionality. You can disable cookies in your browser settings, but some features may not function optimally.

2. How We Use Your Information

  • To process and ship your orders
  • To communicate order updates and promotions
  • To respond to customer inquiries
  • To personalize your shopping experience
  • To improve website performance and product offerings
  • For legal or regulatory requirements

3. Sharing of Information

We do not sell or trade your information. We may share your data with trusted third-party providers such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping partners (e.g., USPS, UPS, DHL)
  • Email marketing platforms (e.g., Mailchimp, Klaviyo)

Each third-party partner is contractually obligated to maintain the confidentiality and security of your data.

4. Data Security

We use SSL encryption, secure servers, and regular security audits to protect your information. However, no internet-based platform is 100% secure, and users should take necessary precautions.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time