Shipping policy

We are proud to ship our organic ingredients fresh and fast - so you can enjoy better food, sooner.

1. Shipping Regions

We currently ship to addresses within:

• India
  
  
• Select international locations (check availability at checkout)
  
  

2. Processing Time

• Orders are typically processed within 1–2 business days.
  
  
• Orders placed after 1 PM IST may begin processing the following business day.
  
  
• Delays may occur during high-volume seasons or due to carrier issues.
  
  

3. Shipping Methods & Rates

Shipping costs are calculated at checkout based on weight and destination. We offer:

• Standard Shipping (3–7 business days)
  
  
• Expedited Shipping (1–3 business days)
  
  

4. Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your package via the carrier’s website.

5. Lost or Damaged Packages

If your order arrives damaged or does not arrive at all:

• Contact us within 7 days of expected delivery at info@sendafoods.com.
  
  

We’ll investigate with the carrier and provide a resolution (refund, replacement, or credit).